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Glam Makeover

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Glam Makeover

frequently asked questions

We are happy to answer all of your questions and concerns regarding the spa procedures that we provide at our studio!

In today’s fast-paced world, the way we live requires constant movement, speed, and efficiency. Balancing work, family, friendships, and personal aspirations can be quite the juggling act. Sometimes, all it takes is a touch of indulgence to refresh, re-energize, and replenish yourself! Glam Makeover offers the convenience of salon-quality services right at your doorstep, whether at home or wherever you are. We adapt to your hectic schedule, ensuring you have a moment to unwind and emerge feeling both fabulous and at ease!

Schedule a glamorous makeover appointment through our website (www.glammakeover.com ), or reach out to our Customer Delight Team at 8076111757

Our customer care operates daily from 9 AM to 7 PM, dedicated to addressing your inquiries promptly. Contact us within these hours for optimal solutions. Safety of customers and partners is paramount; thus, service booking time slots are restricted from 8 AM to 6:30 PM. For early morning services, kindly book 1-2 days ahead to secure availability and convenience

Currently we are operational in Vadodara, Gujarat. Soon we will be available at PAN India level.

No worries, we’ve got everything covered for the service you’ve booked. You can just sit back, unwind, and indulge in top-notch at-home services hassle-free.

For beauty service appointments, we kindly ask our clients to provide a bed or cozy seating option for their comfort, allowing our beauty expert to efficiently deliver the services. Occasionally, our expert might ask for a glass of water, but that’s about it. We come equipped with disposable sheets for cleanliness, disposable towels for hygiene, and a disposable gown to safeguard your attire.

At Glam Makeover, we’re dedicated to delivering outstanding service utilizing top-notch products. We collaborate with reputable brands such as O3+, Rica, Sara, Lotus, Vedic line, and others. Our products undergo stringent quality assessments prior to application. We solely utilize 100% branded and premium products for cleaning services, guaranteeing effective cleaning and comprehensive disinfection to uphold a safe, hygienic setting. Your contentment and safety rank highest on our agenda, showcasing our steadfast dedication to perfection.

We are committed to providing excellent service, and our professionals devote the necessary time to achieve excellence. While we aim to be punctual, unexpected delays may arise due to previous commitments. We apologize for any inconvenience caused and thank you for your understanding. If you require rescheduling due to time limitations, we are available to assist you. Your satisfaction is our main focus, and we are dedicated to ensuring that your experience is convenient and enjoyable.

The Glam Makeover beauty specialists undergo extensive training and possess exceptional qualifications. Our services are divided into two tiers: Standard and Premium. Each of our professionals has a minimum of two years of experience, whereas our Premium specialists have a remarkable minimum of 5 years. Every beauty expert maintains a rating of 4-5 stars, with our Premium specialists achieving an outstanding 7-star rating and an impeccable feedback history. Their expertise guarantees your relaxation and revitalization, with a focus on ensuring your comfort and utmost satisfaction.

Ensuring the safety of our clients is paramount at Glam Makeover. Prior to integrating them into our team, we conduct comprehensive screenings on all our experts, ensuring that you receive their information well in advance of the service commencement.

Nevertheless, we kindly advise you to exercise caution regarding your personal belongings or valuables while our experts are present. Glam Makeover cannot be held responsible for any loss or damage incurred in the event of neglecting this precaution.

We are well-known for delivering clean and exceptionally neat services. Our experts undergo thorough training, imbuing them with the essential work ethic for their positions. Through training and skill enhancement sessions, we focus on crafting a customer experience that is genuinely exceptional. Our experts are proficient in proper waste disposal using garbage bags, maintaining cleanliness standards, and ensuring a pristine environment. You can trust us to provide a service that is clean and free of mess at your location.

You can pay for the selected services in advance using various online modes like UPI, Google Pay, or debit/credit cards. Alternatively, post-service, you have the flexibility to settle the payment with cash or UPI such as Paytm,Gpy,PhonePay etc.

At Glam Makeover, we prioritize your contentment, saving time, and affection for our offerings above all else. Should you wish to include additional services, please reach out directly to your service provider. They will evaluate feasibility and furnish specifics accordingly. For any post-booking supplements, kindly get in touch with our Customer Delight Team, bearing in mind that availability hinges on the provider’s timetable. Prompt communication is key for seamless coordination, and on-the-spot service additions are subject to the expert’s availability

Absolutely, you can request a specific expert when booking, as long as you’ve previously been serviced by them. In such instances, we kindly ask that you schedule an appointment with the expert at least 1-2 days in advance to ensure their availability for your preferred time slot. To select a specific expert, simply add your desired services to your cart. At the bottom of your cart, you’ll find the names of experts who have previously served you. Just click on the name of your desired expert and proceed with booking! Your chosen professional will then arrive at your doorstep at the appointed time.

Firstly, we apologize for any discomfort caused by the service. If you are not satisfied with our service, please raise a complaint within 5 days of the service done. You can get back to us via the Customer Delight Team at 8076111757 or mail us at wecare@glammakeover.com . We will make sure your queries and issues are resolved. The satisfaction of our customers is our topmost priority and it is extremely important to us that you enjoy our services. We hope we can resolve your issue and we promise to serve you better the next time.